Orders & Shipping Questions:
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Current Sale Spring 2013
No minimum on opening orders.
If you are a wholesale customer
your prices are 50% of retail as listed on the website.
Minimum wholesale order is $100.
Before ordering, you must read the WHOLESALE TERMS (below)
and understand the limitations of our shopping cart.
You will need to enter your discount code to use our shopping cart.
Call us at 800-726-8032 for this code.
You must use item numbers to place your order whether by phone, fax or email.
not use our shopping cart without a valid discount number.
Please use the website as a catalog for your orders. If you wish to be included in our next newsletter mailing, please fill out the Mailing List Request Form.
The prices on our website are at SRP (suggested retail price) and as we update the site weekly, they closely reflect current prices which are 2 times retail. There may be a 5% increase over current pricing. You will be billed at current prices, which may be slightly different. Request a price check before we ship if you are concerned.
This PDF of our last print 2004 Wholesale Catalog and Price list is just for your pleasure and does not reflect current availability.
ORDER - $100.
Under minimum orders will be charged a $10.00 service charge.
PRICES AND STOCK AVAILABILITY SUBJECT TO CHANGE WITHOUT NOTICE.
POLICY: While Open Circle values our web store customers,
our company is setup as a supplier for actual storefronts. As such,
we cannot be expected to function as a warehouse center for internet
stores who wish to list our products on their sites without stocking
the actual items for resale.
PAYMENT & CREDIT TERMS: Payment must be made in U.S. $. Orders will be prepaid with credit card or shipped COD-MONEY ORDER unless credit is established. Credit applications will be mailed to businesses in the US upon request for COD-check or NET 30. Personal or company checks will only be accepted after credit check is completed. Businesses in the U.S. may apply for a Net 30 account provided they have been in business for at least two years and have established credit elsewhere. Please allow up to one month for your application to be processed. Returned checks will be subject to a $20.00 returned check fee and subsequent orders will be sent COD Money Order or credit card only.
OVERDUE ACCOUNTS: Interest of 1.5% per month will accrue on all overdue accounts. Accounts with unpaid invoices over 30 days will revert to COD Money Order until account is brought current. Accounts more than 3 months in arrears will be sent to collections.
RETURNS: We do not accept returns without prior authorization. All returns must be authorized by Open Circle and be in saleable condition. All items are unconditionally guaranteed against defects in materials and workmanship. Authorized returns made within thirty days of receipt will receive a full refund or credit (less shipping & handling charges). Authorized returns made after thirty days will incur a 20% restocking fee. We recommend all returns be sent insured as OC will not be responsible for any lost or damaged items. CUSTOM MADE ITEMS ARE NOT RETURNABLE.
CREDIT MEMOS: Credit memos expire 1 year from date of issuance. It is the customer's responsibility to claim any credit due. Please refer to credit memo number when placing new order.
SHIPPING & HANDLING CHARGES (U.S. ONLY): Orders in the continental U.S. will be shipped UPS ground unless otherwise requested. Shipping & handling charges will be based on weight and value, with a minimum charge of $9.00. COD orders are an additional $6.25. Orders to Hawaii and Alaska will be sent via USPS or UPS 2nd day. Express shipping and international rates are available upon request. Shipping charges subject to change to reflect UPS/USPS rate hikes.
INTERNATIONAL ORDERS - SHIPPING & HANDLING CHARGES: Orders can be placed using the shopping cart as usual. Use the wholesale code – my50 – to receive your discounted total for the order. All other terms apply. Payment is preferred by Paypal until you have ordered once. We do accept credit cards, on a case by case basis.
SHIPPING TIME: In stock orders will be shipped within 5 business days by UPS ground. If you require expedited shipping, please communicate with our customer service representative, who will find the best shipping method to ensure your shipment arrives on time. Please note that RUSH ORDERS will be subject to a $10 Rush Order Fee. For shipping time on Custom Orders, please speak with our customer service representative.
COLORS & SIZES: Some of our merchandise comes in several sizes and/or colors. If no choice is made, we will choose for you. Some colors/sizes may be out of stock and unless you clearly specify that substitutions are unacceptable, we will substitute colors/sizes.
CUSTOM ITEMS: Most of our jewelry can be customized. For special sizes or gemstones, or if you'd like us to execute a one-of-a kind piece, please contact our customer service representative for details. One of a kind designs must be prepaid. CUSTOM MADE ITEMS ARE NOT RETURNABLE.
FAIRES & SHOWS: We have retail booths at a number of faires and shows, especially on the West Coast. We reserve the right to be the exclusive seller of our own products at these faires and shows. All customers who sell at these shows will be asked to sign a non-competition agreement. Please call our customer service representative for a list of all shows we will be involved in.
E-AUCTIONS: We do not authorize our merchandise to be sold on e-auctions and we reserve the right to refuse to sell to any company that does e-auctions. Exceptions are designated close-out items.
All images, designs, photographs in Catalog & Website are copyright protected. Copyright © 2009 Ann W. Weller, All Rights Reserved.
CUSTOM ORDERS, INQUIRIES OR QUESTIONS,
TO ORDER CALL: 8 0 0 - 7 2 6 - 8 0 3 2
placing of an order includes the acceptance of the above terms & conditions.
click to Join our Wholesale Mailing List
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